Frequently Asked Questions

  • Bentonville, Fayetteville, and Siloam Springs locations are open Monday-Saturday, 10am-6pm.

  • You can bring donations to BL stores during our regular store hours. You may also bring your donations to a convenient drop-off bin hosted by local businesses in Northwest Arkansas. Click here for current bin locations and details.

  • BL is unable to provide donation pick-ups at this time. 

  • New and gently used women's clothing, shoes, handbags, and accessories such as jewelry and headwear. BL accepts all seasons, all year round. Donations can be brought in bags, boxes, or baskets. It is wonderful when shoes and earrings are in pairs. At this time, BL is beginning to accept new with tags or gently used men's clothing, shoes, and accessories including belts and hats; soon BL will share more about this arm of the mission. Be the first to learn about special announcements, upcoming sales, and event details when you sign-up to become a BL Insider!

  • At this time, BL does not accept children's clothing or household goods as well as men's and women's socks, undergarments, plastic or metal hangers.

  • Please note that BL does not accept returns or exchanges, and all sales are final. We encourage you to review your items carefully before completing your purchase to ensure you are satisfied with your chosen items.

    As a friendly reminder, your purchases fuel positive change, turning each transaction into a transformative experience that lifts women, mends communities, and creates a lasting impact.

  • Yes! Gift certificates are available for purchase in any desired denomination.

  • Yes! BL has as plus size (labeled "extended" size) and maternity category in all BL stores. Because BL is made possible by donations, inventory varies from time to time and from season to season.

  • BL's amazing volunteer community steams most garments before items are brought onto the sales floor; and occasionally clothing will be washed in a traditional washing machine. You are encouraged to wash all clothing before wearing.

  • Donations that do not meet the BL standards or are unable to be sold by BL are given to Potter's House Thrift and Samaritan Community Center. Off-season product that meets BL standards is processed, categorized, and then sent to a climate controlled unit until it is seasonally appropriate for the stores and our customers.

  • Yes! You can click here to donate online or by mailing a check to Beautiful Lives Thrift Boutique, 3011 N College Ave, Fayetteville, AR 72703. Donations are also accepted by cash or card at the register in BL stores.

  • Volunteers are a vital part of fulfilling the mission of BL, and no group size is too large or too small. As a volunteer, you help create a positive shopping experience, represent BL at pop-up markets, clean and organize, help with administrative tasks, pick-up donations at bin hosts, and so much more! You can apply to volunteer here. If you are would like to schedule a group, please contact hello@beautifullivesboutique.com